Host Engines

Terms of Use and Service Agreement

Host Engines · hostengines.com · Effective 28 October 2026 · Governing law: Federal Republic of Nigeria

These Terms of Use and Service Agreement (the “Terms”) form a legally binding agreement between you (the “Client”) and Host Engines [Registered Business Name / RC Number], Lagos, Nigeria (“Host Engines”, “we”, “us” or “our”). They govern your use of hostengines.com and your purchase of the Host Engines Business Website Promo Package (the “Promo Package”). By making payment or submitting the Details Form, you confirm that you have read, understood and agreed to these Terms.

1. Definitions

  • “Promo Package” means the bundled service offered at hostengines.com/promo for a one-time fee of ₦79,000, described in Clause 2.
  • “Details Form” means the online form to which the Client is redirected after successful payment, used to submit business information, content and preferences.
  • “Website” means the business website designed, built and delivered to the Client under the Promo Package.
  • “Delivery Date” means the date on which the Website is first made live and the Client is notified, as further described in the Service Delivery (72-Hour) Policy.
  • “Initial Term” means twelve (12) months from the Delivery Date, being the period covered by the included hosting, domain registration and SSL certificate.

2. The Promo Package

For the one-time fee of ₦79,000 the Client receives:

  • A professionally designed, mobile-responsive business website of up to [five (5)] pages, built around the Client’s business information and content;
  • Web hosting for the Initial Term;
  • Registration of one (1) domain name for the Initial Term, subject to availability and registry rules;
  • An SSL certificate for the Initial Term, so the Website is served securely over HTTPS;
  • WhatsApp integration (a click-to-chat button or link connected to the WhatsApp number supplied by the Client);
  • Delivery of the Website within seventy-two (72) hours, in accordance with the Service Delivery (72-Hour) Policy. Exclusions. Unless expressly agreed in writing and paid for separately, the Promo Package does not include: e-commerce or online-payment functionality; booking, membership or custom-coded systems; professional copywriting, logo design, photography or video production; professional email hosting; paid advertising or advanced search engine optimisation; migration of an existing website; fees charged by third parties (for example, the WhatsApp Business API); or ongoing maintenance after the support period in Clause 11.

3. Ordering and Acceptance

  1. The Client selects the Promo Package at hostengines.com/promo and pays ₦79,000 through our authorised payment processor.
  2. After successful payment, the Client is redirected to the Details Form and must complete it accurately and in full.
  3. An order is accepted when (a) payment has been confirmed by our payment processor and (b) the Details Form has been fully submitted. The 72-hour delivery period starts only when both conditions are met and all essential content has been received.
  4. We may decline or cancel any order that is unlawful, fraudulent, in breach of our Acceptable Use Policy, or that we cannot reasonably fulfil. If we cancel an order for reasons that are not the Client’s fault, we will refund the amount paid in full.
  5. All prices are stated in Nigerian Naira (₦) and, unless otherwise indicated, are inclusive of applicable taxes.

4. Client Responsibilities

The Client agrees to:

  • provide accurate, complete and lawful information, and promptly update it if it changes;
  • confirm that the person submitting the order is authorised to act for the business named;
  • supply (or authorise us to use) all text, logos, images and other materials, and confirm that the Client owns them or holds the necessary licences;
  • respond to our requests for clarification or approval within a reasonable time;
  • keep any login credentials we provide confidential and notify us immediately of any suspected unauthorised access. The Client is solely responsible for the accuracy, legality and regulatory compliance of the content published on the Website, including any licences, registrations or advertising approvals required for the Client’s industry.

5. Delivery, Revisions and Acceptance

We will deliver the Website in accordance with the Service Delivery (72-Hour) Policy. After delivery the Client may request up to [two (2)] rounds of reasonable revisions within [seven (7)] days of the Delivery Date. A revision means a correction or adjustment to existing content, layout or contact details; it does not include new pages, new features or a complete redesign, which are quoted separately.

The Website is deemed accepted if the Client does not raise a written request for revisions within [seven (7)] days of the Delivery Date, or earlier if the Client confirms approval or uses the Website for business purposes.

6. Domain, Hosting and SSL

The included domain name, hosting and SSL certificate are provided under our Domain, Hosting and SSL Policy, which forms part of these Terms. Renewal after the Initial Term is at the Client’s cost at the then-current renewal rates. We do not renew any service automatically unless the Client has agreed to this in writing.

7. Payment, Cancellation and Refunds

The Promo Package fee is payable in full and in advance. Payments are governed by our Non-Refundable and Refund Policy, which forms part of these Terms and which the Client acknowledges before paying. The Client agrees not to initiate a chargeback or payment dispute without first contacting us and allowing us a reasonable opportunity to resolve the matter.

8. Intellectual Property and Content Ownership

  1. Client content. The Client retains ownership of all text, logos, images and other materials it supplies and grants Host Engines a limited, non-exclusive licence to use them to build, host and support the Website.
  2. Our materials. Host Engines retains ownership of all pre-existing templates, code frameworks, design systems, tools and know-how used in building the Website. On full payment, the Client receives a non-exclusive, non-transferable licence to use the delivered Website design for its own business for as long as the Website is hosted with us or elsewhere in compliance with these Terms.
  3. Third-party materials. Stock images, fonts, plug-ins and similar assets may be subject to third-party licences, which the Client must observe.
  4. Domain name. The Client is the registrant of the domain name, subject to the registry’s rules (including those of the Nigeria Internet Registration Association for .ng domains).
  5. Portfolio and credit. Unless the Client objects in writing, we may reference the Website and the Client’s business name in our portfolio and marketing, and may place a discreet “Website by Host Engines” credit in the footer, which we will remove on written request.

9. Acceptable Use

The Client and its visitors must comply with our Acceptable Use Policy. We may remove content or suspend the Website without prior notice where we reasonably believe it is unlawful, harmful or in breach of that policy.

10. Privacy and Data Protection

We process personal data in accordance with the Nigeria Data Protection Act 2023 and as described in our Privacy Policy. Where the Client collects personal data from its own website visitors (for example, through a contact form or WhatsApp), the Client is responsible for that data as controller and for publishing its own privacy notice.

11. Service Availability and Support

We use reasonable efforts to keep hosted websites available but do not guarantee uninterrupted service. Scheduled maintenance, third-party outages and events beyond our control may cause downtime. We provide technical support to correct defects in the delivered Website for [thirty (30)] days from the Delivery Date. After that, support and updates are available under a separate arrangement and fees.

12. Warranties and Disclaimers

We warrant that we will perform the services with reasonable skill and care. Except as stated in these Terms and to the fullest extent permitted by law, the services are provided “as is”. We do not guarantee any particular business outcome, search-engine ranking, traffic level, sales or enquiry volume.

13. Limitation of Liability

To the fullest extent permitted by applicable law: (a) Host Engines will not be liable for indirect, incidental, special or consequential loss, including loss of profit, revenue, goodwill or data; and (b) our total aggregate liability arising from or in connection with the Promo Package, whether in contract, tort or otherwise, is limited to the amount actually paid by the Client for the Promo Package. Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited, including liability for fraud or for the Client’s statutory consumer rights.

14. Indemnity

The Client agrees to indemnify and hold harmless Host Engines, its directors, employees and agents against claims, losses, damages and reasonable costs arising from (a) content supplied by or on behalf of the Client, (b) the Client’s breach of these Terms or the law, or (c) any infringement of third-party rights by materials the Client provides.

15. Suspension and Termination

We may suspend or terminate services immediately if the Client materially breaches these Terms, fails to pay any renewal fee, or uses the Website unlawfully. The Client may stop using the services at any time, but termination does not entitle the Client to a refund except as set out in the Non-Refundable and Refund Policy. On termination, we may delete hosted content after the retention period stated in the Domain, Hosting and SSL Policy; the Client should keep its own backup copies.

16. Force Majeure

Neither party is liable for delay or failure caused by events beyond its reasonable control, including natural disasters, power or internet failure, government action, strikes, acts of terrorism, failure of third-party infrastructure or payment systems, or registry outages. The affected party must notify the other promptly and resume performance as soon as reasonably possible. Delivery timelines are extended by the duration of such an event.

17. Communications and Notices

The Client consents to receive service-related communications by email, SMS and WhatsApp at the contact details supplied. Notices are treated as received when sent to those details. The Client must keep its contact details current. Marketing messages are sent only where permitted by law and the Client may opt out at any time.

18. Changes to these Terms

We may update these Terms from time to time. The version published at hostengines.com at the time of purchase applies to that order. Material changes affecting existing clients will be notified by email or on our website, and continued use after the effective date constitutes acceptance.

19. Governing Law and Dispute Resolution

  1. These Terms are governed by the laws of the Federal Republic of Nigeria.
  2. The parties will first try to resolve any dispute by good-faith negotiation for fourteen (14) days after written notice of the dispute.
  3. If unresolved, the dispute will be referred to mediation and, failing that, to arbitration by a sole arbitrator in Lagos, Nigeria, under the Arbitration and Mediation Act 2023, conducted in English.
  4. Nothing in this clause prevents either party from seeking urgent injunctive relief from the courts of Lagos State, or prevents a consumer from lodging a complaint with the Federal Competition and Consumer Protection Commission or any other competent authority.

20. General

These Terms, together with the Privacy Policy, Non-Refundable and Refund Policy, Service Delivery (72-Hour) Policy, Domain, Hosting and SSL Policy, Acceptable Use Policy and Cookie Policy, are the entire agreement between the parties on their subject matter. If any provision is found unenforceable, the remainder stays in effect. A failure to enforce a right is not a waiver. The Client may not assign its rights without our written consent; we may assign ours to a successor to our business.

21. Contact

Host Engines, [Registered Office Address], Lagos, Nigeria. Email: [support email]. WhatsApp/Phone: [number]. Website: hostengines.com.